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IVR-Far From Dead
November 24th, 2009 by Andy Abramson |
A few weeks ago, Voxeo announced the raising of $9 million dollars. This is a company that doesn't need money, as they are rapidly becoming the go to company in the Voice XML space and a few others.
Shortly after, Voice consultant Larry Lisser who has successfully maneuvered Mobivox to their recent sale to SABSE/Bolo, posted his thoughts on the subject of IVR highlighting its promise and future. That post was quickly followed up by a story in NoJitter promulgating the death of IVR.
Pick a side, but read both. Then decide.